Last updated on April 19, 2022
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Refund Policy:
- You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- We (referred to as either, “The Company” "We", "Us" or "Our" in this Agreement) refers to P&K Trading Inc, located at 7217 45th Street Ct E Suite 101, Fife, WA 98424.
- Service refers to the Website.
- Website refers to the site accessible from https://perfectkitchenco.com/.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
When will I get my order?
- Usually, it takes 3-5 working days to process an order, after which it’s shipped out.
- There are some exceptions where an order may ship out later than five (5) days. If this is the case for your order, then the estimated delivery date presented at checkout will take the actual ship date into account.
- Delivery can usually take 2-3 weeks depending on the courier company and on the delivery location. However, during holidays it can sometimes take up to 7-8 weeks.
Please Note: Above figures are estimates. Actual shipment time will be made available to you by the courier company when your order gets shipped.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
- Delivery delays can occasionally occur.
Please Note: Due to the current scenario of pandemic COVID-19, there might be some delays, but your product and your money is in safe hands.
- Our fulfilment times may be longer than usual and may continue to increase until things get back to normal. We're seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges.
Do you offer FREE SHIPPING?
Yes, we do offer free shipping on purchases over $20.
Do you offer International Shipping?
Currently, we only ship within the United States. But, we will expand our services to other nations in future.
We ship to all 50 states (including US territories and APO/FPO/DPO addresses)
What Happens If My Order Is Delayed?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
I entered the wrong address at the time of checkout. Can I change it?
If the order is still in the processing phase then we can still change it. Please contact us at firstname.lastname@example.org at the earliest. However, if the order is already shipped then we can’t do anything in that case.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
- Check your shipping confirmation email for any mistakes in the delivery address
- Ask your local post office if they have your package
- Stop by your neighbours in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at email@example.com with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at firstname.lastname@example.org.
If you have any questions concerning our shipping policy, please contact us at:
Phone: (+1) 253-856-7171